Terms & Conditions

Terms of Use

Our site, Brisbane Anti Wrinkle & Skin Studios, provides information to Australia and frequently updates the information to our users with new products and research that becomes available. We only provide services within Australia. Brisbane Anti Wrinkle & Skin Studios reserves the right to refuse the supply of products to individuals or geographic location outside our scope.

Compounding Pharmacies

Anti Wrinkle Brisbane use Infinity Pharmacy Group and MySkin Pharmacy to compound their prescription products. Please access their pharmacy certificates by clicking on their name. Brisbane Anti Wrinkle & Skin Studios also works with doctors who facilitate prescriptions and take full responsibility for this process.

Usage Restrictions

By accessing this website, you agree to solely use it for your own personal non-commercial use, not violate website security and will abide by the Terms and Conditions of Brisbane Anti Wrinkle & Skin Studios.

Registering on the Anti Wrinkle Brisbane site does not promote or obligate you to purchase or use our services on the website.

Fraud

By registering with us at Brisbane Anti Wrinkle & Skin Studios, you are providing honest, truthful, most recent up to date information. If you falsify any personal information including your identity on your account you are committing fraud and will be subject to legal action by Brisbane Anti Wrinkle & Skin Studios.

Ordering

Please go to the ‘Buy Now’ or ‘Book Now’ section of our website to purchase. Please refer to the Cancellations and Refunds section of the terms and conditions if necessary. 

Sale of Products

To be eligible to purchase products on this website, under Australian law you must be the owner of a valid debit or credit card, be the purchaser of the goods and have on record a valid prescription from one of our Registered Medical Physicians from our company. Once your product has been delivered at your address, you are held liable for these goods. There are no warranties included in your purchase at Anti Wrinkle Brisbane. Should your product break, be stored incorrectly, or choose not to use the products ordered in a timely manner Brisbane Anti Wrinkle & Skin Studios is not deemed responsible.

Disclaimer

Products that are available on our site are subject to availability and price changes by suppliers and are updated without notification.

Personal Use

The products that are prescribed to you from our website are for your personal use only. You may not share, sell, or resell any products received from us.

Future Products & Information

Here at Brisbane Anti Wrinkle & Skin Studios we are continuously researching and providing our patients with new products and updated information. Clinical research of products is evolving with new potential benefits and previous information that was available may be subject to change. The team of Health Care Professionals at Brisbane Anti Wrinkle & Skin Studios may not be able to accurately predict individual results or performance due to the above factors and cannot be held liable. Individual results of the available products will vary per person.

User & Consumer Engagement

Brisbane Anti Wrinkle & Skin Studios monitors all communications that are trafficked throughout the site and on social media. We have the discretion to remove any content that is viewed repugnant, invasion of privacy, threatening, defamatory, or illegal from public viewing. Additionally, Brisbane Anti Wrinkle & Skin Studios reserves the right to block or remove individuals from any communications from our company if any of the above is violated.

Cancellations and Refunds

Treatments are not transferable between individuals. We require at least 24 hours notice to be given prior to any treatment cancellation. If any cancellations are made within 24 hours of the treatment or you do not attend the treatment at the specified time, we reserve the right to retain your deposit. In the case of pre-paid treatments, the cost in its entirety will be forfeited. 

Refunds will be supplied if required in accordance with the Australian Consumer Law. We do not refund in the case of change of mind. However, we do want you to be satisfied with your treatment, so if our service is faulty we may refund or re-do the treatment, dependant on the circumstances. 

Some of our treatments may not be suitable for you. Our technicians and nurses will exercise due care, however, it is ultimately your decision to discern if a treatment or product is viable for you. 

It is essential that you provide us with the information requested as accurately as possible on consent forms and advise us of any factors which may impact the treatment or results. It is important that you realistically manage your expectations in regards to treatment results. Every client is different and will react differently to treatments. We encourage you and your skin therapist, nurse or doctor completing your treatment to foster a communicative relationship on what you can realistically achieve with your treatments. 

The Brisbane Anti Wrinkle & Skin Studios team are considerate of personal circumstances changing, however, it is wholly your responsibility to ensure you are able to commit to your treatment plan and investment purchased at your chosen clinic, for the entire duration of your treatment course within the date of validity.

Pre-paid treatments 

When prepaying your treatments you will save a particular amount in accordance with the payment specified. There are no refunds of pre-paid treatments and it is important to note that treatments are not transferable between other individuals or treatment areas. 

Pre-paid treatments have a 12-month for purchases of less than 10 treatments, or 10 or more treatments, respectively. 

We require at least 24 hours notice of pre-paid treatment cancellations, any cancellations within 24 hours of the treatment or if you do not attend the treatment at the specified time, will be forfeited and not refunded unless required under Australian Consumer Law. 

These terms are agreed to upon your purchase of pre-paid treatments. 

Purchases made online

All treatments purchased via our online system are subject to the same regulations as previously stated. 

Treatments purchased online are not transferable between individuals or treatment areas.

We require at least 24 hours notice of any online purchased treatment cancellations, any cancellations within 24 hours of the treatment or if you do not attend the treatment at the specified time, will be forfeited. 

Refunds will be supplied for online purchases if required in accordance with the Australian Consumer Law. We do not refund in the case of change of mind. However, we do want you to be satisfied with your treatment, so if our service is faulty we may refund or re-do the treatment, dependant on the circumstances. 

We do not offer refunds for change of mind, however, we will take into account that the treatments you purchased online may not be viable for you (e.g you are not a suitable candidate for the treatment), and we will use our discretion to offer a refund or alternative treatment option. 

If you desire to request a refund for treatments purchased online the request must be made in writing to [email protected]  for our consideration. Please ensure you include the following bank account details to make a refund possible: account name, BSB number and account number. We will consider your refund request, and if determined to be required will refund the money into the supplied account. If your refund request is accepted you can expect this process to take a total of 10 business days. 

Gift Certificates
  • Only redeemable at BAWSS clinics.
  • Not usable for online purchases
  • Not transferable to cash
  • Not shareable
  • Can only be transferred to another person in full amount
  • Gift Certificates purchased during sale only Valid for 12 months
  • Full price gift certificates are Valid for 3 years
ZIP pay purchases

Brisbane Anti Wrinkle & Skin Studios offers ZIP pay for your convenience. Please note that all ZIP pay purchases are subject to ZIP pay terms and conditions. Brisbane Anti Wrinkle & Skin Studios are not responsible for any ZIP pay issues you may encounter while in a transaction with us. Please ensure you communicate any ZIP pay account issues with ZIP.

For more information about our Privacy Policy or Clinic Police please refer to those pages. 

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