Create your account online. You will then be asked to confirm your purchase.
Your order will be processed immediately – Afterpay pays on your behalf! (Subject to approval- this process takes only seconds!)
You then pay the amount back to Afterpay over 4 fortnightly payments – interest-free of course!
To be eligible to apply for a Afterpay account, you need to be:
Be living in Australia
Be at least 18 years old
Have a valid and verifiable email address and phone number
Use an Australian bank payment card
Be capable of entering into a legally binding contract
Have a verifiable and valid ID
Afterpay then apply their responsible lending criteria to each application and you’ll get a response within seconds!
As this is an application for credit, please ensure that all personal information you provide is accurate and your own. False information will result in your application being unsuccessful.
If you’re a responsible spender that’s been with us for a while now, and you’re buying online, your first payment will generally be 2 weeks from the day you bought your item.
To ensure responsible spending across our community, Afterpay may require your first 25% instalment at the time of purchase. We will make this decision case by case, based on your individual repayment history. We will immediately let you know if we require this first instalment, before you make your Afterpay purchase.
And, in some cases, we always require the first 25% instalment at the time of purchase, including:
The first time you use Afterpay
For all orders placed in the first 6 weeks after signing up with Afterpay
For purchases with a value of more than $500
When shopping in-store
Sometimes we run a pre-authorisation check where we take a small amount from your account – up to the value of your first instalment (plus 1 cent) for online purchases and up to 25% of the value of your in-store barcode (plus 1 cent)– to make sure your nominated card is working right.
Once this check is approved, we will instruct the bank to void the transaction. Sometimes it might appear on your account as a second payment.
Don’t worry – it is not a second payment and it will be resolved on your account shortly. If you have any questions, please contact afterpay.
Your approved spending limit with Afterpay will depend on our assessment of your ability to make repayments on your short instalment plan. This will largely be determined by your repayment history.
For those who have only recently joined Afterpay, spending limits will generally be smaller. However, the longer you are with us, spending responsibly and making repayments on time, your spending limits may increase.
As we learn more about each other, our system incentivises responsible spending and we can work together to help you plan, buy and pay for more of the things you need.
Before trying to make a purchase with Afterpay, it’s important that you think about the following:
Are there sufficient funds in your account? Generally, we want to see at least 25% of the purchase price.
How long have you been using Afterpay? We are more likely to limit you to small purchases in your first 6 weeks.
How much do you have to repay on this purchase and any previous outstanding purchases? The smaller the amount to repay, the more likely your purchase will be approved.
We are committed to making sure our community supports responsible spending. To help we have developed special proprietary technology to assess individual purchase applications. So, while you may not know exactly how much you can spend with Afterpay at any one time, this system is vital to help you stay in control of your money and avoid missed payments wherever possible.
If you’d like to obtain a refund on a Afterpay purchase, you’ll need to contact your local Brisbane Skin & Laser Clinic directly and follow our normal refunds process.
Once a refund has been processed (subject to our refund policy), the refunded amount will appear in your Afterpay account straight away.
If a refund puts your account into credit, you can contact the Afterpay Customer Care team to arrange to have the funds returned to you. Alternatively, you can use these funds towards your next purchase.